Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. I had not changed my DNS or anything, but the Kindle Fire bypassed it. Fill form: Try Risk Free. See. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. In response to lotharmat. And we don’t mean wrapping them in bubble wrap. Virgin Stream hub offering money-back for. Virgin. This means that first port of call should always be each and every Vendor that's listing your site. For a single one, you may be able to get an exemption. OpenDNS provide instructions here :. Select the Settings cog in the top right-hand corner. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. QuickStart, set up and connections. Virgin TV V6 Box - Awesome Entertainment | Virgin MediaVirgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. . . We created Web Safe for our customers to make browsing safety a no-brainer. Virgin Media does not come cheap, but sits in broadly the same price bracket as Sky and BT. An extremely fast, security-focused VPN that supports more than a dozen router firmwares. 1/help for specific device where Web Safe is not working. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. on 26-08-2022 16:41. Virgin Media. It's also 5GHz compatible (unlike BT's Home Hub 3 and routers from other providers). Switch on Child Safe. 222 and 208. At least 30Mbps download speeds in every room or £100 one-off credit. Malware and porn unfortunately go hand-in-hand. For best protection, we recommend using Virgin Media Internet Security and Web Safe. . WiFi on the London Underground: Activation required. Claims from VM Mod team that Child Safe management is fixed, have proved to be quite false. Look out for the envelope in the top right-hand corner. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. These tools can be installed across all devices, including mobile phones, computers and consoles. It guards against and cleans up cyber threats, including viruses, worms, Trojans, and. Just to set expectations the issues with Child Safe have persisted for over 12 months. Welcome to the community and thanks for taking the time to post your issue on the forums. What to do if Virgin Media Web Safe isn't working. Here’s how to turn on or off parental controls on an iPhone. Jim__d. What is Virgin Media Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. Go to Account settings, then Account details b. Reset Hub password. and see if you are able to save the changes; if successful then use that page in future until Virgin Media decide to solve the issues with the new Web Safe page. The computers and devices you wish to authorise are set up so that. Every computer on the internet must have a unique. Sky Broadband [25]Enter your account details. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. 65% of young people aged 11-16 are in favour of the. You can switch Web Safe on or off whenever you want, but it comes automatically switched on when you purchase your package. Also check the. 1. For the best protection on your most-used devices, install F. 1. 222. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. I'm more than happy to send you a PM to pass security and get this sorted for you - please expect this PM to arrive shortly and respond when you can!Site was glitchy earlier this afternoon but now seems to be work. * Call costs may vary. In response to newapollo. Virgin Media Web Safe comes free with any Virgin Media broadband package and provides wifi-level protection for all devices connected to your router. 1 — the Internet’s. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. Virgin Media accepts no responsibility for personal online activity. This along with the fact that Lix can reach the site via VPN and BT would suggest that the site itself is blocking her Virgin Media IP. At least 30Mbps download speeds in every room or £100 one-off credit. 1. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. Up to 3 WiFi Pods if needed. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Help with Volt. If you don’t have any online security yet, you can try our Virgin Media Internet Security on PC or Mac. I have a similar issue. TV. We are able to update this setting for you manually too, we just need to confirm a few account details. VPN Apps for all devices and unlimited simultaneous connections. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Protect every device connected to your home WiFi – no matter which mobile provider you’re with – with Web Safe, which comes with all of our broadband packages at no extra cost. UK mobiles) TV: Optional: TV 360 or Stream: Pros Cons; Recently boosted upload speeds: Home phone is expensive without Volt:. 0. Unfortunately it has the Web Safe. Anyway, I recently moved house (August) and kept the same package. For residents in Ontario and Quebec, Virgin Plus offers an. Abdelmonem. 220. £8p/m extra or included with Gig1 or Volt. Users can change their settings at any time in My Virgin Media. Virgin Media Business sees working with Zscaler as a way to enhance its SD-WAN, hybrid cloud and cloud security suite by offering a world-leading service that encompasses a SASE framework with. 1/help for specific device where Web Safe is not working. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112. Solved: Hi, I can't seem to turn on Web Safe. ISPs use blacklists to block specific sites as well. Our Virgin TV V6 box, where awesome entertainment comes together. So I’ve gone in through the Account settings/Online Security and it looks like it works (it confirms that it’s applied the settings) but it does. We recommend keeping Virus Safe on. We created Web Safe for our customers to make browsing safety a no-brainer. Staying safe online with Virgin Media Web Safe. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. What specific content can I restrict?Virgin Media customers were hit by an annoying network cockup on Saturday, after the cable company's smut-filtering Web Safe system stupidly blocked lots of websites. Getting past Virgin Media's WebSafe in a shared household. org. Please enter your email. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Remember that parental control settings are only one part of online safety. Malware & Porn. Called "Web Safe" the system currently blocks all access to sites featuring pornography, drug use, hate speech, violence, self-harm and suicide. Toggle the button next to Child Safe option to turn it Off. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. @ntlworld. WiFi on the London Underground: Activation required. Please enter your email. Free Virgin Media Hub 5 Wi-Fi router. on 05-07-2022 19:36. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. I've accessed websafe before but now when I select 'manage websafe settings ' it reverts me back to the service status screen. Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. Virgin Media has child-safe filters that block content deemed inappropriate for children, along with anonymization services like VPNs. It's broadband and before you send me of on another hair-pulling-out round of useless checks where I uninstall everything on my computer and losing vital information along the way it looks like the problem (after making a seriously angry call to your help line after not even being able to make a formal complaint about this) AND my landline. Go to Account settings, then Account details b. If your Virgin Mobile is connected to your home broadband, you can browse protected. Welcome to Virgin Media’s help and support page. Joining in. M125 was boosted from M100 last year, when the package received a speed upgrade of 22% from 108Mbps to 132Mbps. At the time of writing (June 2023), an entry level M50 broadband deal is £38 per month for 18 months. select Account settings > Online security and disable Virus Safe and/or Child Safe. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. Thank youThe unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Your - 5083340 - 2How to protect your computer | Virgin Media Help. AtlasVPN: A fast and secure VPN that is great for streaming. BTW is there a reason why you are access the old site page for Web Safe?. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. I just got a URL from the IT team for the VPN. Using Web Safe with Virgin Media - 3806298. The filters can automatically block pages by IP addresses or by examining keywords. 5GHz is a less congested frequency, so you get faster. Click here to see the listingsPrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. Tested it out today via a simple Google search. Child Safe. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. Just as I should. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. I’m new to Virgin but trying to access websafe to control the parental control settings but the page just sends me back to the home page - 5241832. Other features include Web Safe, F-Secure SAFE and the usual DHCP and firewall which can be tweaked. not the VM Hub. The issue of Child Safe being re-enabled by VM is being mentioned more often and once stuck on it breaks many services such as Office VPNs, Zoom, Social Media, Sky TV, Sonos, Games Consoles and much Web Content. I decided to check my parental controls were switched on - Virgin websafe - and they are. Navigate to the My Apps tab and select Web Safe from the menu. Web Safe is not automatically turned on for customers joining before this date. Hi, I cannot access Web safe/ child safe. Web safe provides ultimate protection when using the internet. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. 1. com. Thanks - 5400491. I see that you can create a guest network with Virgin Media. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. and they all return the same result: ⋮. Virgin Fibre Areas only. Web Safe is not automatically turned on for customers joining before this date. While your intentions are good, no ISP would allow this sort of thing due to the inevitable data protection implications. Find out more about our fastest, smartest, smallest TV box. All Rights ReservedVirgin Media takes online safety seriously. I operate a private (login required) Wordpress site for a client who recently had an. Click: Settings. Note: the number of licenses you have on your current subscription and the amount you have in your credit are displayed on the left. 168. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Not able to access websafe_setting page (able to go to update_profile page). on 06-03-2023 16:05. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. Web Safe is an optional setting that does DNS based filtering. Go to My Apps. For customers joining from. Includes a 30-day money-back guarantee so you can try it risk-free. I just got a URL from the IT team for the VPN. These are two settings — Virus Safe and Child Safe. Web safe provides ultimate protection when using the internet. To get around this, you need to turn Web Safe off. For best protection, we recommend using Virgin Media Internet Security and Web Safe. (Virgin Media got back to us saying that they are currently working with the Hub 3. For best. Select Parental Controls in Virgin Media Web Safe. All Rights ReservedVirgin Media 'Web Safe'. Virgin Media Web Safe. It works with any device connected to your home network to block websites with viruses or. I’ve had technical support try and help but unfortunately the language barrier and me being pretty useless with IT I. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Click on the Overview tab, where you have two options – Virus Safe and Child Safe. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. Vodafone Makes sure your dns settings on your computer are manually set - 8. try going to if Web Safe is on this site should be blocked. Web Safe is an optional setting that does DNS based filtering. 1 into the address bar of your browser. You’ll pay nothing for 3 months (with no payment details. Virgin Media Security is a top of the range internet security package that helps keep you and your family safe and secure online. Virgin TV V6 Box - Awesome Entertainment | Virgin MediaVirgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. com which is - 5311806. Hi, I've noticed the VM web safe is not working properly. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. 29 minutes ago. The advantage of an ISP. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. nslookup protonvpn. If you'd like to buy a Virgin Media product like broadband or TV you can contact a dedicated Virgin Media team on 0330 165 6723. Bypass Child Safe & Virus Safe. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Here you’ll find all the help you need for Virgin Media related problems and issues. When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. All of them would fall under a "Proxy/VPN" type category. But if I could create a guest network, then make my kids' devices connect to that, and enable Web. com and we’ll look into them. Available with M50 broadband or faster. If you want to prevent someone else, or your child from changing your parental control settings, you can create a passcode. My Virgin Media in Self Care Videos 20-08-2018; Welcome to Virgin Media in Self Care Videos 20-08-2018; Using Web Safe with Virgin Media in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on a Mobile in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. Adjust the settings according to the level of protection you want. Virgin Media released their network level parental control option, Web Safe, in early 2014 and the Child Safe settings have been turned on by default for new customers since May 2018. Can I then enable Web Safe on just that guest network and not the main one? I don't want to enable Web Safe on the main one as it doesn't allow VPNs but I need to use a VPN. Options. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. Billing and payments. ; Click Next. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. See full list on my. Virgin TV V6 Box - Awesome Entertainment | Virgin MediaOur Virgin TV V6 box, where awesome entertainment comes together. Click: Settings. 67. 0345 6000 789 * from your child’s phone to turn on parental controls. Find out more about our fastest, smartest, smallest TV box. Learn more. Free Virgin Media Hub 5 Wi-Fi router. com We also provide broadband customers with Web Safe, which is designed to automatically block access to sites it believes are either unsuitable for children, fraudulent or contain viruses. 222. Still I'm getting "AccessDeniedAccess Denie. Compare our best Fibre broadband deals in your area with average download speeds of up to 1130Mbps. You don’t need to be a web wizard to know how to take care of your kids online. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. 0. html The two options for this: Child Safe - the "family friendly" filter. Doesn't work in Igconito, Chrome Browser, Edge or Safari. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Manage Your Account. Vonage 2nd line. Options. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals;Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Go to My Account and register for Virgin Media Internet Security to start your three-month trial today. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. SafeSearch VIP will force all users on your network to use SafeSearch on Google Search while still allowing a secure connection via HTTPS. Change or cancel your package. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. 222. . 8. Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos 20-08-2018 How to change your Series Link+ Settings on V6 box in Self Care Videos 11-04-2017 Troubleshooting your Virgin Media router in Help 29-07-2016Hi @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. I can not get websafe/child safe to work on any device. I have just joined Virgin Media and I am trying to access some websites but get a message saying child safe settings have blocked these sites. Your account. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Here you’ll find all the help you need for Virgin Media related problems and issues. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. g. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. How to turn on Child Safe. Go to 192. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. All Rights ReservedA warm welcome and thanks for posting on our community forums. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. org (returns an SSL error), and ProtonVPN. I activated it yesterday, & it confirms my settings. Changing network settings to use any Public DNS should re-gain full access for the device. That is very good since the country is not a member of any signal intelligence alliances. Find out more about our fastest, smartest, smallest TV box. Either the customer can't move the sliders or they can but without effect. For fraudulent e-mails, forward to [email protected] Media is the market leader in the UK when it comes to broadband speeds, with average downloads of 1130Mbps from its range-topping Gig1 package. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Then test if you can successfully browse to --. WiFi on the London Underground: Activation required. You can get it free for 12 months by registering or signing in to your My Virgin Media account and go to. If you're still having issues changing your settings, please let us know. Parental controls block websites and applications that you think are unsuitable for your child. Virgin Media is the market leader in the UK when it comes to broadband speeds, with average downloads of 1130Mbps from its range-topping Gig1 package. View Apps > Web Safe > manage your Web Safe settings - takes me. Stay safe online. Restrictions. Same problem from either the phone app or web-site. Learn how you can change Web Safe settings to turn Child Safe off. Thankfully, Virgin Media email has automatic spam controls which block emails that have been identified as spam. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Select the Settings cog in the top right-hand corner. Parental controls and Safe Web are switched off. I keep getting the message seen in the attached picture. What’s more, it’s compatible with all. They will be able to check what email address you are using by going. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. We give all our customers a complete, market leading security package called Virgin Media. Networking and WiFi. Parental controls block websites and applications that you think are unsuitable for your child. Available with M50 broadband or faster. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. As a new customer, you'll be able to take advatage of a free, three. Same issue as the previous account holders posted. As far as I can tell there is a list of the following. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. Reliability: Router: Virgin Media M125 fibre broadband is the provider's new entry-level deal, offering speeds in excess of 100Mbps and some of the market's cheapest pricing. These are two settings – Virus Safe and Child Safe. Up to 3 WiFi Pods if needed. 100 and 194. . The Virgin Media router’s modem-only mode may have been one of the configurations you previously accessed using the preceding address. Child Safe not working in Security matters 3 weeks ago; Web safe not working when enabled in Security matters 4 weeks ago; MISOLD AND DIRECT DEBIT SET UP WITHOUT CONSENT WITH O2!!! in Security matters 16-09-2023; Websafe Off but still blocking sites in Security matters 02-09-2023Other features include Web Safe, F-Secure SAFE and the usual DHCP and firewall which can be tweaked. How to Watch Porn Safely – 7 Tips. Virgin Media takes online safety seriously. For best protection, we recommend using Virgin Media Internet Security and Web Safe. All devices would need to be re-connected to the WiFi. Our Virgin TV V6 box, where awesome entertainment comes together. 0 Kudos. Security matters. 168. For fraudulent e-mails, forward to phishing@virginmedia. It is turned on but it is not blocking websites. 0 Kudos. It keeps asking me to log in and when I do , it just keep repeating to log in and not letting me access the Web safe. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. Changing network settings to use any Public DNS should re-gain full access for the device. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. Microsoft Defender Firewall: Microsoft’s long-standing firewall isn’t quite as glossy as those you’ll get from Kaspersky or ESET, but provides capable protection against network threats. To help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. 1. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Thank you for your first post and I'm sorry to hear that you're having some issues with amending your Web Safe settings at the moment! I'll be more than happy to help via Private Message. More about Virgin Internet Security. com is accessible to all other network provider except Virgin media. Parental locks and web safety is off. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. Move message to Spam folder (default) Flag a message as. At least 30Mbps download speeds in every room or £100 one-off credit. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. Black Friday deal: Save £522. Click on Manage Web Safe. Any website unsuitable for children is blocked by default. 220. All of them would fall under a "Proxy/VPN" type category. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. Click: My Apps. Sign in to My Virgin Media a. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides. Virgin Media takes online safety seriously. Turn on SafeSearch VIP. co. These are two settings — Virus Safe and Child Safe. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. Security protection – Virgin Media Web Safe has Virus Safe and Child Safe included, to help keep your devices and your family safe online for no extra cost. Email address. £8p/m extra or included with Gig1 or Volt. 10. It’ll automatically detect and remove viruses, malware, ransomware and spyware. It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on. Account - Mobile. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls?. Click on Manage Web Safe. com. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. To be frank, this is not on Virgin Media to solve this for you. Virgin Fibre Areas only. Expand the Email option. Web Safe is not automatically turned on for customers joining before this date. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. I thought it was my phone at first, but now I am testing on the PC, it turns out this is to do with the Child Safe feature not working. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Web safe provides ultimate protection when using the internet. Open a Web browser (e. Advanced threat protection without all the admin. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. 0 Kudos. Re: Can’t access web safe in Switched On Families Tuesday can you please tell if my website is block by websafe in Security matters Sunday Child safe mode is not turning on in Security matters 2 weeks agoThen from the device on which you use the VPN try manually setting the DNS to Quad9 or something similar; Web Safe protection will no longer apply to this device. I've tried a router reboot but that has not fixed it. If you would like the Web Safe settings changed, let us know as this can be a work around for now. Follow these easy steps: 1. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. 11 March 2014 at 10:05PM edited 11 March 2014 at 10:13PM.